American Medical Solutions (AMS) has been contracted to guarantee the prompt and accurate fulfillment of medical records requests.

To obtain a copy of medical records on behalf of a patient, please submit a hand-signed HIPAA-compliant Authorization to Release Protected Health Information using one of the following methods:

 

Online Portal: www.med-auth.com

Email: info@americanmedicalsolutions.com

Fax: 602-997-7126

 

Requests for records are generally processed within two weeks. While we strive to adhere to this timeline, delays may occasionally occur.

Under federal privacy regulations, specifically the Health Insurance Portability and Accountability Act (HIPAA), we are permitted up to 30 days to fulfill requests for medical records